Terms & Conditions Of Stay

The following Terms & Conditions Of Stay apply to all bookings made for any property managed by Newcastle Accommodation Management


  • We expect that you have viewed the house you are booking on our website & have read these Terms & Conditions Of Stay.


  • The total cost of accommmodation depends on a number of factors, including the property, time of year, special events, number of night & number of guests. Any changes to these factors could result in an increase in costs.
  • Arrivals on a Sunday or Public Holiday may incur a $75 access charge to cover increased cleaning costs.
  • Infants in their own cots are free; a baby cot with linen & a high chair are available for an additional charge.
  • Children 17 years & under are charged at half the additional adult rate.
  • Additional & casual stay guests are charged at the additional adult rate.
  • A minimium of 10% surcharge on the tariff scale applies to holiday periods.
  • A minimium of 50% surcharge on the tariff scale applies to Christmas & New Year periods.
  • An additional surcharge on the tariff scale applies to some special events in Newcastle.
  • Lower tariffs may be available for stays of more than two weeks; contact us directly for details.
  • Tariffs for all confirmed bookings are honoured at the rate booked.


  • Most properties are subject to a minimium stay of 2 nights. Single night stays may be available for some properties, depending on the time of year and last minute deals.
  • Some holiday periods are subject to a longer minimium stay, specifically long weekends generally require a minimium of 3 nights & Christmas and New Year weeks require a mimium of 7 night stays.


  • The provision of additional guest keys may require a $50 deposit, refundable on return. The loss of any keys or electronic fobs provided to you will result in a charge of at least $50.


  • Every effort is made to keep a booking in the house of choice. However, sometimes a transfer to another house is necessary; we will always consult you.


  • When a booking is made on a Non Refundable rate, the total of the accommodation charge is required to confirm your booking. Cancellation or changes are not permitted on Non Refundable bookings. In the case of cancellation or no show, the total cost of the accommodation will be retained.
  • For all other bookings, a non refundable deposit equal to the first night accommodation charge is required to confirm your booking. The remainder of the accommodation charges are payable on or before arrival.
  • Cancellation or changes are not permitted within 30 days of your arrival date. Changes are permitted up to 30 prior to your arrival date without penalty.
  • Refunds will not be given should you change your mind on arrival.


  • The maximum number of guests permitted in each house is based on the number of beds in that house.
  • Bed linen & bath towels are provided. Beach towels are available for an additional charge.
  • Smoking inside or illegal drug taking in any of our houses or apartments will not be tolerated. Immediate eviction may follow a complaint.
  • Parties (defined as 'noisy gatherings') are not permitted in Terraces accommodation day or night. Any disturbance of neighbours by excessive noise, drunkenness, or any other anti-social or inconsiderate behaviour, is strictly prohibited. A police call and immediate eviction can result.

Special Terms & Conditions

The following additional Special Terms & Conditions apply to any bookings made for a period where there is a Special Event in Newcastle, as listed in the first point of these Special Terms & Conditions.

  • SPECIAL EVENT PERIODS: These Special Terms & Conditions apply to any bookings made for the following periods;
    • Newcastle Supercars 2017 - between Thursday 23rd November 2017 and Sunday 26th November 2017 inclusive.
    • Newcastle Supercars 2018 - between Thursday 22nd November 2018 and Sunday 25th November 2018 inclusive.
    • Newcastle Supercars 2019 - between Thursday 2st November 2019 and Sunday 24th November 2019 inclusive.
    • Newcastle Supercars 2020 - dates to be advised.
    • Newcastle Supercars 2021 - dates to be advised.
  • These Special Terms & Conditions are in addition to but take precendence over our Terms & Conditions of Stay.
  • Bookings may be subject to a minimium stay of 7 nights and must include all of the special event dates applicable for that event.
  • The total cost of accommodation is calculated based on the maximium adult occupancy of the property.
  • Occupancy limits are to be strictly enforced. No additional adults may stay at the property at any time.
  • Additional Children may be allowed but only where the number of total guests has been advised at the time of booking and where additional bedding is available at the property in the form of a small single bed, trundle or foldaway.
  • A non refundable deposit of $1,000 is required to confirm your booking.
  • The remainder of the accommodation charges are payable on or before arrival.
  • A $1,000 security bond may be required at check-in. The security bond will be refunded at checkout provided there is no loss or damage to the property during your stay.
  • Cancellation or changes are not permitted.
  • Authorities have stated that vehicle access to our properties during the Special Event Periods will be limited. We do not guarantee that you will have vehicle access to the property and recommend that you plan your trip accordingly.

Accommodation Options

By Number of Bedrooms or Guests

Select your accommodation by the number of bedrooms or by specifying the maximium number of people to be accommodated.